About Us – Who We Are & How We Work

Who we are

Polar Loop is an independent ID desk: a small support operation that creates and services online cricket and betting exchange accounts for users across India, entirely over WhatsApp. We have been doing this since 2021 — long enough to have answered every deposit panic, settlement dispute and 3 am password reset this market produces.

We are not a betting panel ourselves and we are not affiliated with any of the exchange brands whose IDs we create. Think of us as the counter you walk up to: we open the account on an established panel, hand you the official link and login, and stay in the chat for everything that follows.

What we do, concretely

• Create user IDs (and agent-level IDs) on mainstream exchange panels, usually within minutes of your message
• Explain markets, panel rules and settlement in plain language — before you deposit, not after
• Process deposits and withdrawals over UPI, IMPS, NEFT and net banking, confirmed against your UTR
• Issue free demo IDs loaded with practice points so beginners learn the screens risk-free
• Reset passwords, chase stuck transactions and resolve settlement questions with the panel's written rule

How we work

Three habits define this desk. First, everything in writing: minimums, timings and settlement rules are stated in your chat before money moves, so there is never a surprise to argue about later. Second, your money stays yours: deposits go where we tell you in your own chat thread only, and withdrawals are paid solely to a bank account or UPI handle in your own name. Third, we never ask for what no honest provider needs — no OTPs, no card PINs, no bank passwords, ever.

We also tell you what we won't do. We don't sell tips, we don't promise wins, we don't publish invented reviews or ratings, and we don't pretend betting is an income plan. Our editorial policy and responsible gaming page spell both commitments out.

The legal position, upfront

Online real-money gaming is restricted in India — the Promotion and Regulation of Online Gaming Act, 2025 prohibits offering, advertising and processing payments for online money games nationwide, and state laws add their own rules. We keep a plain-language legal guide current and link it everywhere, because an informed user is the only kind we want. This site is for adults 18 and over, and nothing on it is legal or financial advice.

Where we sit in the market

India's ID market runs from polished desks to Telegram ghosts, and most new users can't tell them apart until money is stuck. Our answer is radical plainness: this entire site is the pitch, every rule is written where you can quote it back to us, and our trusted-provider checklist is published precisely so you can audit us with it. Start with the demo, test us with a small withdrawal, and let the behaviour — not this page — earn the trust.